Privacy statement
Who we are
Our site address is: https://greenvalleyhealthproducts.nl.
Introduction:
When you use our web shop, we come into possession of your personal data. These are details that can be traced back to you as a person. Greenvalley Health Products needs this information to complete the order and to be able to send the package to you. Data that we need for this are: Name, address and e-mail address. Below we explain who we are, why we keep your data, how long it is kept, how you can view it and how you can have it removed.
Table of contents
- Our identity
- Cookies
- Purposes of processing
- Duration of storage
- Security
- With whom your data are shared
- Right of access, rectification or erasure of personal data
- Complaints
Our identity
Greenvalley Health Products BV.
Agro Business park 32
NL-6708 PW Wageningen
KVK number: 81139063
Phone Number: +31 317 479 732
Email address: info@greenvalleyhealthproducts.nl
Cookies
When you leave a comment on our site, you can indicate whether your name, e-mail address and site may be stored in a cookie. We do this for your convenience so that you do not have to fill in these details again when you leave a new comment. These cookies are valid for one year.
If you visit our login page, we store a temporary cookie to check whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
Once you log in, we will store some cookies related to your login information and screen display options. Login cookies are valid for 2 days and screen display option cookies are valid for 1 year. If you select "Remember me", your login will be saved for 2 weeks. As soon as you log out of your account, log in cookies will be deleted.
When you edit or publish a post, an additional cookie is stored by your browser. This cookie contains no personal data and merely holds the post ID of the article you edited. This cookie expires after one day.
Purposes of the processing:
If you, as a customer, order something from the webshop, your personal data are important in order to be able to send the order and to keep you informed about your order. The data is also important for the possible processing of returns. The data we need from you are: Email address, home address and possible delivery address, name, IP address, telephone number and your payment details.
Duration of data storage
Your data will be kept for 3 years after purchase. This is based on the possible expiry of the product. Each product has a batch number. In this way, Greenvalley Health Products can always trace where the products have gone. If there is something wrong with a product we can inform you about it.
Security
Securing your address data is of great importance to Greenvalley Health Products. The website is set up with an encrypted and secure connection. You can recognise this by the https statement at the front of the web address. In addition, we have a so-called processing agreement with all external parties with whom we work, for example, the postal processing company that delivers your order or the payment provider. These agreements set out in writing how your data will be handled.
With whom are personal data shared
- Logistics service provider, this is the company that delivers the order. We work with PostNL.
- Payment provider, this is the company that handles the payment of your order. We work with Mollie.
Right to access, rectify or erase personal data
Of course, you may want to know what data we keep about you out of curiosity, to check whether it is correct or for some other reason. This is your right. You can also have your data deleted if you wish.
For access, rectification or deletion of personal data, please contact us at:
+31 88 202 73 73 or info@greenvalleyhealthproducts.nl
Disclaimer
Place an order
We only use this data to process your order, not for commercial purposes such as advertising. The data will be kept for a maximum of 7 years according to the statutory period set by the tax authorities.
Login webshop
We use your personal data to create and manage your personal account, not for commercial purposes such as advertising. The data will be kept for a maximum of 6 months.
Register
We use your personal data to create and manage your personal account, not for commercial purposes such as advertising. The data will be kept for a maximum of 6 months.
Complaints
It may be that you are not satisfied with our privacy policy, we hope that you will let us know immediately so that we can resolve your dissatisfaction as soon as possible. You can do this by sending us an e-mail with the subject: Complaint to: info@greenvalleyhealthproducts.nl
or contact us by telephone on: +31 317 479 732
In addition, you have the right to address your complaint to the Personal Data Authority.